About The Position

The B-Helpful Professional is an energetic, engaged resource for customers and associates throughout the store. The role supports Bloomingdale’s goal of delivering an easy and enjoyable shopping experience through speed, attention to detail, collaboration, and teamwork. The associate manages an in-store service hub, helping customers with Buy Online Pick-up in Store orders, easy returns, tourism information, and appointments for in-store services.

Requirements

  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and the ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to stand and walk for prolonged periods; reach, crouch, kneel, and stoop; and use color vision.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
  • Frequently lift or move up to 25 lbs.

Responsibilities

  • Greet and engage customers, providing genuine and friendly interactions.
  • Create an easy, seamless, and enjoyable in-store experience.
  • Assist customers with Buy Online Pick-up in Store orders and easy returns.
  • Provide tourism information and facilitate appointments for in-store services.
  • Use technology proficiently.
  • Participate in merchandising and operational requirements.

Benefits

  • Performance and referral bonus opportunities
  • Merchandise discounts
  • Employee Assistance Program with mental health and financial literacy resources
  • Colleague Resource Groups
  • Give-back and volunteer opportunities
  • Inclusive, challenging, and fun work environment
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