Beauty Advisor - Kiko Milano, Roosevelt Field - Full Time

Macy's•Village of Garden City, NY

8d•$17 - $24•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide expert advice, product demonstrations, tailored consultations that may include makeup application, and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service while working to exceed customer expectations and sales goals. The role also involves maintaining a clean, organized, and shoppable counter and sales floor; staying informed about sales goals, new arrivals, best sellers, trends, and promotions; refreshing signage and pricing; and assisting with merchandise moves. You share loyalty program benefits, help customers complete their purchases, and collaborate with colleagues to provide strong customer service and achieve individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Build relationships with customers and provide personalized beauty consultations, product recommendations, demonstrations, and education on product use and benefits.
Use product knowledge and awareness of beauty trends to introduce customers to relevant products, new items, and innovations.
Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Achieve daily sales goals by delivering exceptional service and working to exceed sales targets.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals and stay informed about new arrivals, top-selling items, current trends, and promotions.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Effectively use point-of-sale technology and digital tools to support transactions and the shopping experience.
Provide a warm welcome, build customer relationships, ensure customers have what they need, and thank them for their purchase.
Support colleagues through honest, caring, and collaborative teamwork.
Maintain regular and dependable attendance and punctuality.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice