Beauty Advisor - Full Time

Belk•Murrells Inlet, SC

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience through excellent service, relationship-building, product applications, and customized recommendations across multiple beauty brands. The role calls for genuine enthusiasm for the beauty and fragrance industry, a competitive drive, and confidence in a fast-paced commission environment. It is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, tailored product advice, and knowledgeable support. The role also supports promotions and events, omnichannel selling, merchandising and replenishment, store fulfillment, asset protection, and a positive store culture. Associates must maintain any professional licenses and certifications required by applicable state and local regulations.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role, along with a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and to lift, carry, and move at least 40 lbs.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Must maintain all required professional licenses and certifications, including any state-specific demonstrator or cosmetology licenses required by applicable state and local regulatory boards.

Responsibilities

  • Take ownership, demonstrate accountability and initiative, and work toward store objectives and personal and store key metrics.
  • Create memorable store experiences by building genuine relationships with teammates, vendors, customers, and the community.
  • Build customer loyalty through excellent service, personalized consultations, clienteling tools, and tailored product advice and recommendations.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide a seamless omnichannel experience and communicate confidently about inventory, assortment, and product details.
  • Use training tools and brand resources, and apply feedback, to build product knowledge, suggestive-selling behaviors, artistry skills, and expertise in industry tips and beauty trends.
  • Encourage repeat client interactions as a knowledgeable and trusted resource.
  • Merchandise and replenish products promptly and maintain visual merchandising, signing, and beauty hygiene standards in accordance with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating individual and team achievements.
  • Adapt to changing circumstances and support selling and store operations by assisting with other assigned tasks.
  • Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
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