Beauty Advisor - Full Time

Belk•Toccoa, GA

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience across multiple beauty brands. The role provides excellent service by building client relationships, performing product applications, and offering customized recommendations. It calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly position. The Beauty Advisor builds customer loyalty through personalized consultations, clienteling tools, tailored product advice, and customer outreach. The role uses selling tools and digital devices to support an omnichannel experience, maintains product knowledge and beauty expertise through training and feedback, and helps keep merchandise and displays well stocked and presented. The position also supports store culture, fulfillment, asset protection, and other selling and store operations tasks as assigned.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to move regularly around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
Comfort and enjoyment in assisting customers with makeup application and skincare services.
Maintain all required professional licenses and certifications, including those required by applicable state and local regulatory boards.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Deliver excellent service, personalized consultations, clienteling, and tailored product advice to build customer loyalty.
Execute promotions, special events, and customer outreach to maximize performance and drive sales.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product details.
Use training tools, brand resources, and feedback to build product knowledge, suggestive selling behaviors, artistry skills, and expertise in industry tips and beauty trends.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Merchandise and replenish products promptly, and maintain visual merchandising, signing, and beauty hygiene standards in alignment with vendor and company directives.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Adapt to changing circumstances and support selling and store operations through other assigned tasks.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following safety guidelines.
Assist customers with makeup application and skincare services.
Maintain required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.