Beauty Advisor - Full Time

Belk•Henderson, NC

About The Position

The Beauty Advisor drives sales and delivers a positive customer experience across multiple beauty brands. The role involves building client relationships, performing product applications, and providing customized recommendations. It calls for enthusiasm for the beauty and fragrance industry, competitive drive, and confidence in a fast-paced commission environment. This is an hourly, full-time position. The Beauty Advisor provides personalized consultations and product advice, builds customer loyalty, supports promotions and events, and uses selling tools and digital devices to deliver an omnichannel experience. The role also includes maintaining product displays and hygiene standards, developing product knowledge and artistry skills, contributing to a positive store culture, and supporting store fulfillment, operations, and asset protection.

Requirements

  • Dedication to customer service and a drive to achieve store objectives.
  • Skills and experience to perform the role and a commitment to continuous learning.
  • Ability to take ownership of assigned tasks and contribute to store success.
  • Self-directed and able to work with minimal supervision in a deadline-driven environment.
  • Excellent communication skills.
  • Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
  • Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
  • Ability to regularly move around all store areas and remain accessible to customers.
  • Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfort with and enjoyment of assisting customers with makeup application and skincare services.
  • Ability to maintain required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.

Responsibilities

  • Take ownership and initiative in achieving store objectives and personal and store key metrics.
  • Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
  • Build customer loyalty through excellent service, personalized consultations, clienteling tools, and tailored product recommendations.
  • Execute promotions, special events, and customer outreach to maximize performance and drive sales.
  • Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product details.
  • Use training tools, brand resources, and feedback to develop product knowledge, suggestive selling behaviors, artistry skills, and knowledge of beauty trends; encourage repeat client interactions.
  • Merchandise and replenish products promptly and maintain visual merchandising, signing, and beauty hygiene standards in line with vendor and company directives.
  • Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
  • Adapt to changing circumstances and assist with selling, store operations, and other assigned tasks.
  • Support store fulfillment and asset protection by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety guidelines.
  • Assist customers with makeup application and skincare services.
  • Maintain required professional licenses and certifications, including applicable state-specific demonstrator or cosmetology licenses.
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