Full-Time Client Advisor- Scottsdale, AZ

Vince•Scottsdale, AZ

11d•$18 - $20•Onsite

About The Position

Vince is seeking a highly motivated, results-driven, luxury-minded Client Advisor (Sales Supervisor) who leads with selling and elevates every client interaction. The Client Advisor brings energy, expertise, and a deep passion for the Vince brand, consistently exceeds sales goals, manages a client book, and turns interactions into meaningful selling opportunities. The role sets the tone for the store through strong selling behaviors, luxury service standards, and product knowledge. Compensation is $18–$20 per hour, plus eligibility for sales-based incentive programs. Salary depends on factors including experience, skills, and geographic location. Responsibilities may change based on business needs. The role includes a competitive benefits package, with some benefits provided automatically at no cost and others requiring an active election. Vince is an equal opportunity employer and provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

Requirements

At least 2 years of experience in retail sales; luxury retail experience is preferred.
Proven ability to meet or exceed sales goals and performance metrics.
Strong selling instincts, including the ability to understand clients, build rapport, and close sales without pressure.
Deep understanding of the Vince brand identity and ability to connect clients with its aesthetic through personalized styling.
Strong verbal and written communication and relationship-building skills.
Positive, motivating energy and a collaborative approach to teamwork.
Self-motivated, goal-oriented, and proactive in generating business rather than relying on walk-in traffic.
Comfort with POS systems, CRM tools, and Microsoft Office.
Able to climb ladders and stairs; bend, reach, lift, move, and carry boxes weighing up to 35 pounds while merchandising and maintaining the sales floor.
Flexible schedule and availability to work weekends, evenings, events, and holidays.

Nice To Haves

Experience in a luxury retail environment.

Responsibilities

Consistently achieve and exceed personal sales goals, KPIs, and clienteling expectations.
Build a deep understanding of fabrics, fits, construction, and design intent, and use that knowledge to inspire confident purchasing decisions.
Cultivate and grow a robust client book through proactive outreach, including SMS, email, personalized follow-up, and referrals, to generate repeat business and deepen client loyalty.
Speak confidently about the Vince aesthetic and turn styling conversations into brand-focused interactions that drive sales.
Convert walk-in traffic into loyal clients through elevated engagement, strategic wardrobing, and consultative selling.
Model best-in-class selling and clienteling behaviors on the floor to inspire and elevate the team.
Support store operations as needed, including POS, merchandising, inventory, and visual standards.
Uphold company policies, including loss prevention and operational procedures.

Benefits

Medical, dental, and vision coverage.
Flexible spending account and health savings account with employer funding.
401(k) with employer match.
Paid time off for vacation, sick, and personal time, plus company holidays.
Clothing allowance and merchandise discounts.
$400 annual gym reimbursement.
Mental health support tools and telehealth psychology and psychiatry.
Paid parental leave and supplemental infertility coverage.
Life, accidental death and dismemberment, short-term disability, and long-term disability insurance.
Supplemental hospital indemnity, specified disease, and accident coverage.
Pre-tax commuter benefits for transit and parking.
Discounted pet, home and auto, and legal insurance.