Retail Assistant Store Manager - Full Time - Scottsdale Quarter - Scottsdale, AZ

Swarovski • Scottsdale, AZ

20h • Onsite

About The Position

As an Assistant Store Manager at Swarovski, you will support a positive work environment, deliver exceptional customer experiences, and drive commercial results. You will coach and empower the team, serve as a role model, and contribute to the store’s success. You will support the Store Manager and step in when needed. Swarovski offers training, career development opportunities, employee recognition, product discounts, paid volunteering leave, and access to a global employee assistance program.

Requirements

• 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands.
• Some leadership and coaching experience.
• Ability to establish trusting relationships and empower others.
• Excellent customer service skills and digital proficiency.
• A responsible approach and ability to take ownership.
• Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.

Responsibilities

• Act as a role model by delivering outstanding customer service and brand experiences.
• Coach, motivate, and onboard team members to maximize performance.
• Support recruitment, talent development, and employee relations.
• Drive sales and support monthly plans and targets.
• Oversee store operations, including inventory, cash handling, and compliance.
• Step in for the Store Manager as needed.

Benefits

• Recognition awards
• Employee discounts on Swarovski products
• Paid volunteering leave
• Global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters
• Product, personal, and leadership skills training
• Career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed