About The Position

As an Assistant Store Manager at Swarovski, you will support a positive work environment, deliver exceptional customer experiences, and drive commercial results. You will coach and empower the team, serve as a role model and help shape the store’s success. You will also step in for the Store Manager as needed. The role is based at Scottsdale Quarter in Scottsdale, Arizona. Swarovski creates crystal-based products and is committed to sustainability, responsibility, diversity and inclusion. It is an equal opportunity employer committed to fair, inclusive recruitment and a workplace where everyone feels they belong.

Requirements

  • 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics or lifestyle brands.
  • Some leadership and coaching experience.
  • Ability to establish trusting relationships and empower others.
  • Excellent customer service skills and digital proficiency.
  • Responsibility and ability to take ownership.
  • Curious, empathetic and results-driven team player with a commercial mindset.

Responsibilities

  • Act as a role model by delivering outstanding customer service and a strong brand experience.
  • Coach, motivate and onboard team members to maximize performance.
  • Support recruitment, talent development and employee relations.
  • Drive sales and support monthly plans and targets.
  • Oversee store operations, including inventory, cash handling and compliance.
  • Step in for the Store Manager as needed.

Benefits

  • Recognition awards celebrating achievements.
  • Exclusive employee discounts on Swarovski products.
  • Paid volunteering leave.
  • Global employee assistance program covering mental, physical and emotional health, managerial support, and financial and legal matters.
  • Product, personal and leadership skills training.
  • Career development opportunities.
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