About The Position

Mizzen+Main is seeking a highly motivated, fashion-forward, and enthusiastic Assistant Store Manager to help lead its retail team. The role supports the Store Manager in day-to-day operations and helps drive store performance, deliver a world-class customer experience, and cultivate a positive and productive store culture. The Assistant Store Manager represents the brand with professionalism, product knowledge, and refined presentation, while modeling personalized service and supporting sales, staffing, training, inventory, visual merchandising, and daily store execution.

Requirements

  • 1–3 years of retail or customer-facing experience.
  • Strong verbal and written communication skills, with the ability to lead, motivate, and influence a team.
  • Proficiency using computers, tablets, and point-of-sale (POS) systems.
  • Detail-oriented, with excellent organizational and problem-solving abilities.
  • Availability to work a flexible schedule, including weekends, holidays, and evenings.
  • Able to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods.

Nice To Haves

  • Prior leadership or assistant management experience.

Responsibilities

  • Represent Mizzen+Main with professionalism, product knowledge, and a refined personal presentation.
  • Deliver and model exceptional, personalized customer service to inspire team standards and drive customer loyalty.
  • Stay informed about current promotions, product launches, and in-store and online events to create a seamless customer journey.
  • Maintain a clean, inviting, and brand-aligned retail environment.
  • Resolve customer concerns in a timely and professional manner to support satisfaction and retention.
  • Support the Store Manager with staffing, training, sales performance, and execution of store initiatives.
  • Assist in recruiting, onboarding, and training sales associates and keyholders.
  • Provide daily coaching and on-floor leadership to align the team with sales and service goals.
  • Support daily store operations, including opening and closing duties, inventory control, and visual merchandising.
  • Maintain an organized and efficient stockroom to support timely replenishment and product flow.
  • Assist with floor sets and visual displays in line with brand standards and seasonal initiatives.
  • Ensure compliance with Mizzen+Main operational policies and procedures.
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