Clerk III Bilingual

Rochester Housing Authority•Rochester, NY

4d•$19 - $30

About The Position

This clerical position involves performing a variety of activities within well-defined procedures. Employees receive detailed oral and/or written instructions for new or more complex assignments, and some work is performed in Spanish. Duties are carried out under direct supervision, typically through review of completed assignments, the next step in the clerical process, and/or supervisory observation. The position may require some independent judgment in performing assigned duties. Related work is performed as required.

Requirements

High school diploma or equivalent.
Ability to alphabetize names and categories.
Ability to spell correctly.
Ability to compare numbers accurately.
Ability to compare names and narrative information accurately.
Ability to maintain records and files.
Ability to communicate clearly orally.
Ability to deal tactfully with the public and office personnel.
Ability to read, write, and speak Spanish.
Either an associate’s degree in business management, secretarial science, office technology, or a closely related field, or two years of full-time experience (or its part-time equivalent) performing general clerical activities.

Nice To Haves

Knowledge of office policies, procedures, and terminology.

Responsibilities

Check items, data, or names in files for accuracy and completeness.
Search files for information.
Prepare new file folders.
Sort and distribute mail.
Enter data into a personal computer.
Answer telephone inquiries and provide information about office functions and services.
Refer telephone calls to the appropriate office or personnel, or take messages.
Greet visitors and refer them to the appropriate person.
Schedule meetings and appointments.
Translate between Spanish and English.