Bilingual

City of Rochester•Rochester, NY

About The Position

This clerical position performs a wide variety of activities within well-defined procedures. Employees receive detailed oral and/or written instructions for new or more complex assignments, and some work is performed in Spanish. Work is carried out under direct supervision, typically through review of completed assignments, another step in the clerical process, or supervisory observation. Employees may exercise some independent judgment in performing assigned duties. Supervision is not a responsibility of this position, although Rochester Housing Authority employees may be expected to lead subordinate clerical employees. Performs related work as required. Under the NY HELPS Program, the Civil Service Exam for this title has been waived. City residency is required within one year of hire.

Requirements

High school diploma or equivalent, plus an associate degree in business management, secretarial science, office technology, or a closely related field; OR two years of full-time experience (or its part-time equivalent) performing general clerical activities that included entering data into a personal computer.
City residency is required within one year of hire.

Responsibilities

Check items being filed for completeness.
Check items, data, or names in files for accuracy.
Prepare and type correspondence on matters where policies and procedures are well defined.
Create and modify documents using word processing software and a personal computer.
Enter data and run reports using database management software and a personal computer.
Greet individual visitors and refer them to the proper persons.
Place calls and provide information over the phone in English and Spanish.
Transfer information by hand from one file or other record to another.
File, shelve, or store items in accordance with file codes or classification symbols.
Perform Spanish-English and English-Spanish translations.
Perform related work as required.
May lead subordinate clerical employees in the performance of their duties.