Clerk 2 (Local Government) - CSR/Dispatch - Wayne County Area Agency on Aging
About The Position
Wayne County Area Agency on Aging Transportation Department is seeking qualified applicants interested in expanding their administrative skills in a professional public service environment. This position offers a challenging and rewarding opportunity supporting services that enhance the lives of individuals in the community. Wayne County offers a comprehensive benefits package. As a Clerk 2, you will be one of the first people our community members meet, helping them feel welcome and representing Wayne County Transportation Services (AAA) in a positive way. This position supports transportation services by managing consumer intake, maintaining records, and assisting with routing and reservation tasks. Your work helps ensure older adults receive safe, reliable, and well-coordinated transportation.
Requirements
- Six months as a Clerk 1 and educational development to the level of the eighth grade; or Completion of a high school business curriculum; or Any equivalent experience and/or training which provided the required knowledges and abilities.
- You must meet the PA residency requirement.
- You must be able to perform essential job functions.
- You must pass a background investigation.
- A conditional offer of employment will require a drug screening.
- This position falls under the provisions of the Child Protective Services Law. Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
Responsibilities
- Complete forms, update records, and determine eligibility for transportation services
- Take reservations, enter trip details, and update information in the computer system
- Organize consumer files, review documentation, and keep information accurate and complete
- Enter and verify geo-codes, note special trip needs, and support adjustments for scheduling
- Check mileage, review self-transport requests, and verify totals for accuracy
- Provide information, assist supervisors, and support daily transportation tasks
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
