Clerical Assistant 3

Commonwealth of Pennsylvania • Dauphin County, PA

1d • Hybrid

About The Position

The Clerical Assistant 3 provides clerical and office support for licensure application review within the Bureau of Professional and Occupational Affairs’ Boards. The position supports the State Licensing Section in processing applications and helps ensure applicants meet required standards, information is handled accurately, and licensing operations comply with applicable laws, regulations, and Board policies and procedures.

The role reviews applications for initial licensure, renewal, or reactivation; checks submitted information and documents for completeness and accuracy; responds to phone calls; coordinates required inspections; researches licensure records to prepare certifications and letters of good standing; and enters and updates application data throughout the review process.

This is a full-time position with negotiable work hours of 8:00 AM to 4:30 PM, Monday through Friday, with a 60-minute lunch. Part-time telework may be available, up to 50%, after the six-month probationary period. Telework requires a securely configured high-speed internet connection and an approved work location within Pennsylvania. Employees who cannot telework may report to the headquarters office in Harrisburg. Telework availability may change.

Requirements

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or one year of moderately complex clerical experience; or an equivalent combination of experience and training.
• Must meet the Pennsylvania residency requirement.
• Must be able to perform the essential job functions.

Responsibilities

• Review licensing applications to verify eligibility for initial licensure, renewal, or reactivation.
• Evaluate submitted information and documents for completeness and accuracy.
• Respond to phone calls and provide information to applicants and agencies.
• Determine when inspections are required and submit requests to the proper office.
• Research and verify licensure records to prepare certifications and letters of good standing.
• Enter and update application data in the system throughout the review process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed