Clerical Assistant 3

Commonwealth of Pennsylvania•Dauphin County, PA
•Hybrid

About The Position

The Clerical Assistant 3 provides clerical and administrative support to the Bureau of Communicable Diseases’ Division of Tuberculosis (TB) and Sexually Transmitted Infections (STI). The role supports daily TB program operations by maintaining accurate records, enabling timely communication, and organizing processes that support disease prevention activities and public health response. The position is full time, 37.5 hours per week, with a schedule of 8:30 AM to 4:30 PM, Monday through Friday, including a 30-minute lunch. Part-time telework of up to three days per week may be available, subject to change. Employees who telework must have a securely configured high-speed internet connection and work from an approved location in Pennsylvania. Those unable to telework may report to the headquarters office in Harrisburg.

Requirements

  • One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or one year of moderately complex clerical experience; or an equivalent combination of experience and training.
  • Meet the Pennsylvania residency requirement.
  • Be able to perform the essential job functions.
  • Pass a background investigation.

Responsibilities

  • Manage program resource accounts, voicemail, and fax folders.
  • Answer TB and STI program phone lines and assist callers with inquiries.
  • Initiate public health follow-up investigations and maintain data entry for incoming immigrant and refugee health screenings.
  • Review follow-up worksheets for accuracy and provide feedback to submitters.
  • Maintain medication stockpile records and document incoming inventory.
  • Schedule meetings and record minutes when requested.
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