Clerical Assistant 3

Commonwealth of Pennsylvania • Dauphin County, PA

9d

About The Position

The Bureau of Professional and Occupational Affairs is hiring a Clerical Assistant 3 to support the review and processing of professional licensure applications and related documents. The position helps ensure accuracy and compliance with applicable laws and policies while providing information to people seeking to enter or remain in their professions. This work contributes to public safety and professional standards.

The position is full-time, Monday through Friday, from 8:30 AM to 5:00 PM, with a 60-minute lunch. Work hours may be negotiable. An alternate work schedule may be available after a six-month probationary period. Part-time telework, up to 50%, may be available after that period, subject to change. Telework requires a securely configured high-speed internet connection and work from an approved location in Pennsylvania; employees unable to telework may report to the headquarters office in Harrisburg.

Requirements

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or one year of moderately complex clerical experience; or an equivalent combination of experience and training.
• Meet the Pennsylvania residency requirement.
• Be able to perform the essential job functions.

Responsibilities

• Evaluate and process applications for licensure, renewal, reactivation, and continuing education audits.
• Verify application materials for accuracy, required documents, and completeness.
• Update databases, track application status, and maintain correspondence throughout the licensing process.
• Determine when inspections are required and request reviews through the appropriate system.
• Respond to phone calls and written inquiries with information about licensing requirements.
• Issue licenses once all requirements are met and inspection results are confirmed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed