Clerical Assistant 3

Commonwealth of Pennsylvania•Chester County, PA

About The Position

The Clerical Assistant 3 provides clerical and administrative support to Workers' Compensation Judges and helps ensure smooth daily operations within the Workers' Compensation Office of Adjudication. The position supports hearing preparation and scheduling, case-file and document processing, subpoena handling, public inquiries, and office communications. This is a full-time position with work hours of 8:00 AM to 4:30 PM, Monday through Friday, including a 60-minute lunch. After successfully completing the training period, the employee may have the opportunity to telework part-time from an approved location in Pennsylvania with a securely configured high-speed internet connection. Telework availability may change; employees unable to telework may report to the headquarters office in Malvern.

Requirements

  • One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
  • One year of moderately complex clerical experience; or
  • An equivalent combination of experience and training.
  • Meet the Pennsylvania residency requirement.
  • Be able to perform the essential job functions.

Responsibilities

  • Schedule hearing events, guide participants on procedures, and review claim information in WCAIS.
  • Prepare court materials, organize case files, and arrange interpreter, security, and reporter services.
  • Review submitted materials, identify issues, scan and index documents, and accurately update WCAIS records.
  • Process subpoenas, handle physical evidence, and follow established procedures.
  • Respond to inquiries from the public, attorneys, and other stakeholders, and provide information when appropriate.
  • Draft correspondence, proofread documents, and manage incoming and outgoing email and phone communications.
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