Clerical Assistant 3

Commonwealth of Pennsylvania•Montgomery County, PA

9d•Hybrid

About The Position

Are you a diligent problem-solver with a sharp analytical mind? Do you thrive on accuracy and enjoy being the go-to person for complex questions? Join the Pennsylvania Department of Transportation (PennDOT) as a Clerical Assistant 3 and support the Special Hauling Permit Program. This position allows you to work closely with applicants, assist with detailed records, and help ensure that information is processed accurately. Do not miss this opportunity to play an important part in helping customers receive timely and dependable service across the Commonwealth! This position supports the Special Hauling Permit Program by reviewing applications, assisting customers, and maintaining essential program records. Primary responsibilities will involve communicating with applicants, applying permit rules, and supporting coordination with internal and external partners.

Requirements

One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
One year of moderately complex clerical experience
An equivalent combination of experience and training
Must be able to perform essential job functions

Responsibilities

Examine permit applications for accuracy, completeness, and compliance with laws and procedures
Provide clear information to applicants, agencies, and the public through phone, email, or written communication
Organize program documents, track fees, and maintain accurate files for approved and denied permits
Explain rules, policies, and requirements related to hauling permits and program activities
Assist with reviewing routes, restrictions, and clearances for permit applications
Use necessary computer programs to process applications, maintain records, and support permit operation