Clerical Assistant 3
About The Position
As a Clerical Assistant 3 with the Department of Human Services, you will help keep Pennsylvania's children safe by supporting essential clearance operations. Your work will strengthen the state's ability to assess who is qualified to work with or care for children. This position invites you to be part of a hardworking team that values careful review, strong communication, and reliable service. This position supports the Clearance Verification Unit by receiving, reviewing, and processing applications that determine whether individuals meet state requirements to work with children.
Requirements
- One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of moderately complex clerical experience; or An equivalent combination of experience and training.
- Meet the PA residency requirement.
- Be able to perform essential job functions.
- Satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
Responsibilities
- Respond to public inquiries and return calls regarding clearance matters, providing clear guidance about required steps
- Engage professionally and empathetically with applicants at the clearance window to ease concerns and provide helpful support
- Enter information from various clearance applications into designated electronic systems
- Analyze information across multiple state and federal databases to verify applicant status and ensure compliance with law
- Check child abuse history results to determine whether an applicant matches any substantiated abuse records
- Review criminal history information and determine final status in accordance with applicable laws
Benefits
- Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
