Clerical Assistant 3
About The Position
Clerical Assistant 3 with the State Board of Nursing offers a great opportunity to support accountability and professional standards that protect health and safety across the Commonwealth. This position provides clerical and office support for licensure application review within the Bureau of Professional and Occupational Affairs’ (BPOA) Boards. Your work will ensure BPOA licensure operations are conducted in accordance with laws, regulations, and Board policies and procedures. If you enjoy detail-focused work and helping others succeed, we want to hear from you! This position is responsible for the review and processing of licensure applications by maintaining accurate records, checking required documents, and assisting applicants over the phone.
Requirements
- One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
- One year of moderately complex clerical experience; or
- An equivalent combination of experience and training.
- Meet the PA residency requirement.
- Be able to perform essential job functions.
Responsibilities
- Examine licensure applications, validate information for accuracy and completeness, and ensure all required documents are present
- Identify if an applicant qualifies for initial, reactivation, and renewal licensure and certification based on criteria from PA laws, rules, and regulations and from Board policies
- Provide customer service through phone calls and emails; prepare and distribute discrepancy notifications to applicants not meeting requirements
- Correspond with internal staff, other boards of nursing, nursing education programs, and persons within BPOA to secure information for review
- Input application information into the licensing system and maintain updates throughout the licensure process
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
