Clerical Assistant 3

Commonwealth of Pennsylvania • Dauphin County, PA

10d • Hybrid

About The Position

As a Clerical Assistant 3 for the Unemployment Compensation Board of Review, you will play a key part in organizing appeal files and supporting Board operations. You will help staff, claimants, and employers by answering questions and guiding information requests. This position gives you the opportunity to further your clerical experience and expand up on your decision processing skills. Apply today to help ensure fair and timely results for the public. This position supports the second level appeal process by handling case files, correspondence, draft decisions, and public inquiries for the Unemployment Compensation Board of Review. It ensures cases move through each step smoothly and that accurate information is shared with the public and staff.

Requirements

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of moderately complex clerical experience; or An equivalent combination of experience and training.
• You must meet the PA residency requirement.
• You must be able to perform essential job functions.

Responsibilities

• Handle draft decisions, reconsideration requests, and appeals returned from the court
• Answer phone calls, greet visitors, and provide information after checking entitlement
• Check appeal case files for required documents, exhibits, transcripts, and accuracy
• Prepare correspondence, gather requested materials, and send information through mail or electronic methods
• Log case actions, route correspondence, upload files, and maintain case materials
• Assist in preparing agendas, distributing decisions, and communicating with Board members

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed