Clerical Assistant 2 - Monroe County Assistance Office

Commonwealth of Pennsylvania•Monroe County, PA

6d•Hybrid

About The Position

The Clerical Assistant 2 position with the Department of Human Services, Monroe County Assistance Office offers a chance to support vital services that help individuals and families every day. This role lets you grow your office skills while contributing to a mission that strengthens communities. You will join a team that values accuracy, teamwork, and public service. The Department of Human Services welcomes individuals who want to make a positive impact. This role supports the daily operations of an office that serves the public and manages important client information. It blends data entry, document processing, and customer interaction to keep work flowing smoothly.

Requirements

Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
Graduation from high school
An equivalent combination of experience and training
PA residency requirement
Ability to perform essential job functions
Submission of criminal history reports (conditional offer)
Pass a background investigation

Responsibilities

Enter information into agency systems and review results for correctness and compliance
Handle incoming applications, complete clearances, register documents, and distribute materials according to procedures
Interpret documents, complete transactions, and record results to ensure that all clearances are completed on time
Answer calls, relay messages, and provide phone coverage to deliver timely communication
Create, maintain, and update paper and electronic files according to procedures
Operate office equipment such as personal computers, copy machines, and telephones