Clerical Assistant 2 (Management Support Services) - Philadelphia County Assistance Office

Commonwealth of PennsylvaniaPhiladelphia County, PA
Onsite

About The Position

As a Clerical Assistant 2 with the Department of Human Services, Philadelphia County Assistance Office, you will play an active part in keeping essential services moving. This job gives you the chance to work in a fast-paced environment where your efforts help coworkers and the public. You will learn valuable skills that can support a long and steady career. This role offers daily variety and the satisfaction of meaningful work. This role supports daily office operations that help the Department of Human Services serve the public. The work involves communication, organization and handling materials and information with care.

Requirements

  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; o r An equivalent combination of experience and training.
  • Possession of a valid driver's license.
  • Meet the PA residency requirement.
  • Be able to perform essential job functions.
  • Submission of criminal history reports (conditional offer of employment).

Responsibilities

  • Greet visitors, answer questions and guide individuals to the proper staff or resources
  • Manage incoming and outgoing calls, screen callers and direct them to the correct contact
  • Prepare reports and correspondence, maintain tracking systems and proofread materials for accuracy
  • Operate computers, copiers, fax machines, shredders and other office equipment
  • Organize, set up and maintain filing systems and pull case records for storage
  • Sort mail, manage inventory, distribute supplies and maintain storage areas
  • Pick up and deliver mail, correspondence, supplies, equipment, or staff on a daily basis

Benefits

  • Excellent benefits
  • Contractual pay increases
  • Paid holidays and leave entitlements
  • Opportunity for advancement
  • Shift selection
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