Clerical Assistant 2

Commonwealth of PennsylvaniaDauphin County, PA
Hybrid

About The Position

As a Clerical Assistant 2 with the Department of Environmental Protections Southcentral Regional Office, you will support a team dedicated to safeguarding natural resources. This position is a great match for someone who enjoys staying organized and keeping information accurate. Your work will help staff complete reviews, process applications, and assist the public. This role provides a positive place to learn and contribute every day. This position supports the Waterways and Wetlands Program by completing detailed clerical work that keeps information organized and helps the Program meet its responsibilities. The role involves processing applications, managing records, and supporting communication with the public and staff.

Requirements

  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
  • You must meet the PA residency requirement.
  • You must be able to perform essential job functions.

Responsibilities

  • Enter information into electronic data systems accurately and use available tools to reduce errors and duplications
  • Log applications, create records in databases, process fees, prepare letters, proofread documents, and complete related tasks throughout the permitting process
  • Upload digital and paper files into the OnBase system, prepare scan sheets, and maintain organized program files
  • Receive calls, greet visitors, provide non-technical assistance, and handle complaint calls following established procedures
  • Type letters and forms, check materials for accuracy, and process incoming and outgoing mail for the Program
  • Maintain region-wide documents, support other programs when assigned, and keep an updated desk manual
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