Clerical Assistant 2
Commonwealth of Pennsylvania•Allegheny County, PA
•Hybrid
About The Position
Become a Clerical Assistant 2 with the Department of State, State Board of Nursing and support a busy and meaningful workplace. This is an opportunity to help callers receive clear answers and proper direction. Your efforts will help keep the Board's services organized and responsive. Each day brings new chances to provide helpful support to the public. This position supports the Board of Nursing by handling a large volume of telephone inquiries and providing essential clerical assistance. It plays an important role in keeping communication clear and organized.
Requirements
- Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; o r An equivalent combination of experience and training.
- Meet the PA residency requirement.
- Be able to perform essential job functions.
Responsibilities
- Answer incoming calls and respond to questions related to Board of Nursing processes
- Check the processing system to determine application status when handling calls
- Direct callers to the correct area for additional assistance
- Notify staff of inquiries and document calls in the processing system
- Provide general information and attach documents to applications as directed
Benefits
- Parking is provided in a secure garage.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
