Clerical Assistant 2 - Department of Business Administration

Kutztown University PASSHE • Kutztown, PA

13d • Hybrid

About The Position

The Clerical Assistant 2 – Business Administration Department provides essential administrative support to the department, ensuring smooth daily operations and effective communication within the department and with external stakeholders. Responsibilities include providing clerical support to the chair, assistant chairs, faculty members and students in the department; managing correspondence; scheduling meetings; minutes taking; maintaining departmental/student records; assisting faculty and students; supporting departmental events and academic processes; and other duties as assigned. The ideal candidate is organized, detail-oriented, and proficient in Microsoft Office software, with strong interpersonal skills to contribute to the department’s mission.

Requirements

• Proficiency with Microsoft Office Suite, Zoom, and SharePoint, with the ability to quickly learn and adapt to new platforms.
• Exceptional written and verbal communication skills, with a strong commitment to providing excellent customer service in a diverse and inclusive work environment.
• Highly organized, dependable, and efficient, with the ability to manage multiple priorities, meet deadlines, and work independently with minimal supervision.
• Strong attention to detail and accuracy, with the ability to handle sensitive information discreetly and maintain confidentiality of records and communications.
• Ability to take initiative, solve problems proactively, and adapt to changing needs and priorities in a dynamic academic setting.
• Cultural competency as it relates to working with diverse populations.

Nice To Haves

• Experience using Source Point, SAP, MyKU, ZOOM, and a variety of other discipline specific computer programs.
• Experience in an academic office on a university campus.
• Event planning experience.
• Experience in supporting faculty programmatic initiatives (for example recruitment, retention, curricular revisions, events).
• Willingness to participate in university-sponsored events.
• Experience working with a student enrollment management system like Banner.
• Experience with web page and social media editing.
• Experience managing a budget.

Responsibilities

• Providing clerical support to the chair, assistant chairs, faculty members and students in the department
• Managing correspondence
• Scheduling meetings
• Minutes taking
• Maintaining departmental/student records
• Assisting faculty and students
• Supporting departmental events and academic processes
• Other duties as assigned

Benefits

• Flexible hybrid work arrangement, permitting a combination of on-site and remote work, subject to applicable organizational policies, operational requirements, and supervisory approval.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed