Clerical Assistant 2

Commonwealth of PennsylvaniaDauphin County, PA
Hybrid

About The Position

The Clerical Assistant 2 position with the Department of Labor and Industry gives you the chance to support important work that helps residents across the Commonwealth. This role is ideal for someone who enjoys staying organized and keeping operations running smoothly. You will join a team that values accuracy, communication, and service. Start a meaningful career where your efforts make a difference every day. This role supports the review and processing of appeals and provides essential clerical assistance to the UC Board of Review.

Requirements

  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; o r An equivalent combination of experience and training.
  • Must possess keyboarding skills to meet standards for speed and accuracy.
  • Must meet the PA residency requirement.
  • Must be able to perform essential job functions.

Responsibilities

  • Examine appeals and determine required processing steps
  • Input information accurately into electronic systems
  • Upload and organize files for review
  • Provide clear written and verbal responses
  • Proofread materials to ensure correctness
  • Deliver helpful service to individuals seeking assistance
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