Clerical Assistant 2 - SCI Phoenix

Commonwealth of PennsylvaniaMontgomery County, PA
Onsite

About The Position

As a Clerical Assistant 2 with the Department of Corrections, State Correctional Institution (SCI) at Phoenix, you can take pride in work that supports public safety and dependable operations. This position is ideal for someone who enjoys staying organized and working with both people and information. Every day brings variety as you handle calls, mail, scheduling, and records. This role offers a positive place to build your office experience and support a dedicated team. This position supports daily office operations that help SCI Phoenix stay organized and efficient. It involves steady clerical work that keeps information flowing and tasks on track.

Requirements

  • Keyboarding skills to meet standards for speed and accuracy.
  • Previous experience in efficiently using and navigating a personal computer.
  • Two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets, calendars, documents, rosters, etc.
  • Ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices, etc.
  • Previous experience working in an office setting as a clerk and/or personal assistant
  • Previous experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom
  • Previous experience combining and manipulating documents in Adobe Pro
  • Must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Nice To Haves

  • Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
  • Graduation from high school
  • An equivalent combination of experience and training.

Responsibilities

  • Answer phones, direct calls, record messages, manage institutional switchboard, and handle both incoming and outgoing mail
  • Type documents, check them for accuracy, correct errors, and ensure timely submission and distribution
  • Coordinate appointments, meetings, videoconferences, and prepare meeting minutes when needed
  • Maintain filing systems, complete archiving, and update databases, reports, spreadsheets, and queries
  • Compile activity records, enter data, track supplies, and support smooth office workflow
  • Complete photocopying, scanning, faxing, email organization, and keep office areas neat

Benefits

  • Public safety support
  • Dependable operations support
  • Positive work environment
  • Opportunity to build office experience
  • Support a dedicated team
  • Commonwealth is an equal employment opportunity employer
  • Commonwealth is committed to a diverse workforce
  • Commonwealth values inclusion
  • Employment preference for qualified veterans
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