Clerical Assistant 2

Commonwealth of Pennsylvania • Dauphin County, PA

21h • Onsite

About The Position

This position provides clerical support that helps the Bureau of Motor Vehicles maintain accurate records and deliver quality customer service. The work supports vehicle processing, public inquiries and daily operational needs within the bureau. As a Clerical Assistant 2, you will perform the following duties: Record Examination: Review vehicle forms to verify proper completion and enter information into processing systems Application Processing: Process title and salvage applications by entering data and issuing required correspondence Customer Assistance: Answer questions from dealers, agents, messengers and members of the public Inquiry Management: Complete CLEANS, DAS, NVMTIS and ISO inquiries as needed for vehicle records Communication Handling: Respond to emails, calls and notepads related to abandoned vehicles and salvor issues Operational Support: Assist with tasks such as placing stops, reporting errors and maintaining professional customer service.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Graduation from high school
• An equivalent combination of experience and training
• Ability to perform essential job functions

Nice To Haves

• Strong communication skills
• Attention to detail

Responsibilities

• Review vehicle forms to verify proper completion and enter information into processing systems
• Process title and salvage applications by entering data and issuing required correspondence
• Answer questions from dealers, agents, messengers and members of the public
• Complete CLEANS, DAS, NVMTIS and ISO inquiries as needed for vehicle records
• Respond to emails, calls and notepads related to abandoned vehicles and salvor issues
• Assist with tasks such as placing stops, reporting errors and maintaining professional customer service

Benefits

• Full-time employment
• 37.5 hours per week
• Work hours are 8:00am to 4:30pm, Monday-Friday, with a 1-hour lunch
• Employment preference for qualified veterans
• Equal employment opportunity employer
• Commitment to a diverse workforce
• Values inclusion
• Does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED