Clerical Assistant 2 - SCI Phoenix

Commonwealth of Pennsylvania • Montgomery County, PA

2d • Onsite

About The Position

As a Clerical Assistant 2 with the Department of Corrections, State Correctional Institution (SCI) at Phoenix, you can take pride in work that supports public safety and dependable operations. This position is ideal for someone who enjoys staying organized and working with both people and information. Every day brings variety as you handle calls, mail, scheduling, and records. This role offers a positive place to build your office experience and support a dedicated team. This position supports daily office operations that help SCI Phoenix stay organized and efficient. It involves steady clerical work that keeps information flowing and tasks on track.

Requirements

• Must possess keyboarding skills to meet standards for speed and accuracy.
• Must have previous experience in efficiently using and navigating a personal computer.
• Must have two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets, calendars, documents, rosters, etc.
• Must have the ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices, etc.
• Must have previous experience working in an office setting as a clerk and/or personal assistant
• Must have previous experience with electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom
• Must have previous experience combining and manipulating documents in Adobe Pro
• Successful completion of the training academy in Elizabethtown, PA.
• You must be able to perform essential job functions.
• Must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Nice To Haves

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.

Responsibilities

• Answer phones, direct calls, record messages, manage institutional switchboard, and handle both incoming and outgoing mail
• Type documents, check them for accuracy, correct errors, and ensure timely submission and distribution
• Coordinate appointments, meetings, videoconferences, and prepare meeting minutes when needed
• Maintain filing systems, complete archiving, and update databases, reports, spreadsheets, and queries
• Compile activity records, enter data, track supplies, and support smooth office workflow
• Complete photocopying, scanning, faxing, email organization, and keep office areas neat

Benefits

• Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
• The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
• The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED