Clerical Assistant 2
Commonwealth of Pennsylvania•Dauphin County, PA
•Hybrid
About The Position
Start a rewarding career as a Clerical Assistant 2 with the Department of State, Division of Board Support. This role gives you the chance to support important programs that help safeguard professional standards across the Commonwealth. Your work will keep processes moving smoothly while you improve valuable administrative skills. Join a team that values accuracy, helpful service, and steady collaboration. Apply today to join our team! This position supports case management staff by handling clerical tasks that keep program operations organized and efficient.
Requirements
- Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
- Graduation from high school
- An equivalent combination of experience and training
- Meet the PA residency requirement
- Be able to perform essential job functions
Nice To Haves
- Securely configured high-speed internet connection (for telework)
- Work from an approved location inside Pennsylvania (for telework)
Responsibilities
- Answer questions from callers and identify the correct direction for their inquiries
- Review information and assist program staff by forwarding inquiries to appropriate areas
- Examine new referrals and determine eligibility based on program criteria
- Enter and update information in the program database and maintain electronic case files
- Examine reports to identify participant compliance or issues that require attention
- Prepare clear written communication based on information provided by case managers
Benefits
- Opportunity to work from home (telework) part-time, up to 50% of the work week after completing the 6-month probationary period
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
