Clerical Assistant 2 (LIHEAP) - Beaver County Assistance Officer

Commonwealth of Pennsylvania • Beaver County, PA

12d • Hybrid

About The Position

Join the Department of Human Services as a Clerical Assistant 2 and support the Beaver County Assistance Office in delivering important services to the community. This role allows you to help clients receive timely assistance through steady and reliable office work. Your attention to detail will make daily operations smoother for both staff and visitors. Step into a role where your organizational skills strengthen the LIHEAP program and the people it serves. This position provides clerical support that helps the LIHEAP program operate efficiently and accurately. It supports caseworkers, supervisors and clients by ensuring that applications, communication and daily office tasks are completed with care.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; o r An equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Conditional offer of employment will require submission of criminal history reports.
• Pass a background investigation.

Nice To Haves

• Hiring preference for this vacancy will be given to candidates who live within Beaver County.

Responsibilities

• Greet visitors, review applications for accuracy and provide information based on LIHEAP procedures
• Distribute cash and Crisis Applications, assist workers and ensure mail applications are complete
• Perform file clearances, scan documents and check fax submissions for LIHEAP materials
• Transfer incoming calls to the correct staff and assist clients with questions
• Manage incoming and outgoing mail to ensure timely processing
• Operate office equipment and complete general clerical duties as needed

Benefits

• The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
• The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
• The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED