Clerical Assistant 2 (LIHEAP) - Indiana County Assistance Office
About The Position
This position provides essential clerical support to the Energy Assistance Program, helping staff manage applications, records, and customer communication. As a Clerical Assistant 2, you will perform the following duties: Mail Handling: Open daily mail and distribute or attach materials to applications already in progress. File Management: Maintain alphabetical files for incoming, pending, and completed applications as well as computer printouts. Customer Contact: Answer telephones, make referrals, take messages, and arrange interviews or send applications as needed. Program Outreach: Make collateral contacts with agencies and vendors to support the LIHEAP Outreach Program. Document Preparation: Complete memos, letters, and forms from handwritten or drafted materials and proofread for accuracy. Computer Processing: Process applications, update information, reissue grants, retrieve reports, and review data for accuracy.
Requirements
- Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
- Meet the PA residency requirement.
- Be able to perform essential job functions.
- Submission of criminal history reports (conditional offer of employment).
- Pass a background investigation.
Nice To Haves
- Hiring preference for this vacancy will be given to candidates who live within Indiana County.
Responsibilities
- Open daily mail and distribute or attach materials to applications already in progress
- Maintain alphabetical files for incoming, pending, and completed applications as well as computer printouts
- Answer telephones, make referrals, take messages, and arrange interviews or send applications as needed
- Make collateral contacts with agencies and vendors to support the LIHEAP Outreach Program
- Complete memos, letters, and forms from handwritten or drafted materials and proofread for accuracy
- Process applications, update information, reissue grants, retrieve reports, and review data for accuracy
Benefits
- Full-time, seasonal employment
- Telework may be eligible part time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
