Clerical Assistant 2 (LIHEAP) - Cumberland County Assistance Office

Commonwealth of Pennsylvania • Cumberland County, PA

7d • Hybrid

About The Position

The Clerical Assistant 2 position with the Department of Human Services, LIHEAP program gives you the chance to make a real impact for families who need energy assistance. This role offers a fast-paced environment where your organization skills help keep the program running smoothly. You will support staff, assist applicants, and help ensure services reach those who rely on them. Join a team that values accuracy, care, and community service. Apply today to join our dedicated team!

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; o r An equivalent combination of experience and training.
• Meet the PA residency requirement.
• Be able to perform essential job functions.
• Submission of criminal history reports (conditional offer of employment).
• Pass a background investigation.

Nice To Haves

• Hiring preference for this vacancy will be given to candidates who live within Cumberland County.

Responsibilities

• Open mail, sort materials, and attach documents to applications already in progress
• Maintain alphabetical files for incoming, pending, and completed applications as well as computer printouts
• Answer telephones, make referrals, take messages, and arrange interviews or mail applications
• Make collateral contacts with agencies and vendors to assist LIHEAP outreach efforts
• Complete memos, letters, and forms and proofread materials for accuracy
• Input applications, process crisis cases, update addresses, manage vendor selections, and retrieve reports

Benefits

• Telework part time may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED