Clerical Assistant 2 (LIHEAP) - Delaware County Assistance Office

Commonwealth of Pennsylvania•Delaware County, PA

2d•Hybrid

About The Position

This Clerical Assistant 2 position with the Department of Human Services' Delaware County Assistance Office gives you the opportunity to develop strong clerical skills while supporting a mission that serves communities statewide. You will work with staff who depend on clear information and well organized records. Every day brings steady tasks that keep office operations on track. Take on responsibilities that help the agency provide reliable service to those who need it. This position supports essential office routines that help staff manage records, information, and customer needs. The work ensures that documents, inquiries, and daily tasks are completed with care and accuracy.

Requirements

Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Graduation from high school; or An equivalent combination of experience and training.
Must meet the PA residency requirement.
Must be able to perform essential job functions.
Conditional offer of employment will require submission of criminal history reports.
Must pass a background investigation.

Responsibilities

Scan documents, adjust electronic image sets, and confirm they are linked to the correct records
Enter information into automated systems with attention to detail
Organize, file, and purge case records following required schedules
Greet visitors, gather needed information, and direct them appropriately
Review, sort, and distribute mail, messages, and printouts to the correct area
Complete typing, word processing, and other assigned clerical tasks