Clerical Assistant 2
About The Position
The Clerical Assistant 2 provides clerical support to counselors and staff who deliver vocational rehabilitation services. The role helps keep participant information accurate and accessible by preparing and organizing documents, maintaining records, generating correspondence, processing case materials, and assisting with office tasks. This is a full-time position of 37.5 hours per week. Work hours are negotiable within a 7.5-hour workday, with a 30- or 60-minute lunch depending on the selected schedule. An alternate work schedule may be available. Part-time telework may be available after successful completion of the training period, subject to secure high-speed internet, an approved work location within Pennsylvania, and changing operational requirements. Employees unable to telework may report to the headquarters office in Pittsburgh.
Requirements
- At least six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or graduation from high school; or an equivalent combination of experience and training.
- Must meet the Pennsylvania residency requirement.
- Must be able to perform the essential job functions.
Responsibilities
- Prepare, transcribe, and organize documents, notes, and correspondence for counselors.
- Enter and update participant records, referrals, and service information in CWDS.
- Generate and format participant letters, reports, and notifications through CWDS.
- Complete and file participant case materials, including closures and electronic updates.
- Operate office equipment, assist with mail tasks, and provide clerical backup when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
