Clerical Assistant 2

Commonwealth of Pennsylvania • Montgomery County, PA

1d • Hybrid

About The Position

The Clerical Assistant 2 supports the Pennsylvania Department of Environmental Protection by processing permits, entering data, and assisting with daily office operations. The position keeps information organized and helps ensure staff and the public receive accurate, timely support. Duties include entering information into electronic systems; preparing, issuing, and maintaining permit records and fee information; answering and directing telephone calls; providing information to staff, agencies, and the public; handling incoming and outgoing mail; photocopying and faxing documents; and assisting with other clerical tasks. The employee also cross-trains and serves as backup for other clerical units, including the receptionist desk.

This is a full-time position scheduled for 37.5 hours per week, Monday through Friday, from 8:00 a.m. to 4:00 p.m., with a 30-minute lunch. After successfully completing the training period, the employee may have the opportunity to telework part-time. Telework requires a securely configured high-speed internet connection and work from an approved location within Pennsylvania; the employee may instead report to the headquarters office in Norristown. Telework arrangements may change. New Commonwealth employees will begin at a salary of $36,831 before taxes.

Requirements

• At least six months of experience as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or graduation from high school; or an equivalent combination of experience and training.
• Meet the Pennsylvania residency requirement.
• Be able to perform the essential job functions.

Responsibilities

• Enter information into electronic systems accurately and completely.
• Prepare, issue, and maintain permit records and fee information for various applications.
• Answer phones, direct calls, and provide accurate information to staff, agencies, and the public.
• Open, sort, and distribute incoming mail and prepare outgoing mail.
• Photocopy and fax documents and perform other clerical tasks as needed.
• Cross-train and provide backup for other clerical units, including the receptionist desk.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED