Clerical Assistant 2

Commonwealth of Pennsylvania • Lehigh County, PA

1d • Onsite

About The Position

The Pennsylvania State Police is hiring a Clerical Assistant 2 to support daily office operations for the Bureau of Liquor Control Enforcement, District Enforcement Office No. 9, in Allentown. The position handles records, assists callers and visitors, and helps maintain office systems and files so officers and staff can access the information and support they need.

The work includes entering and updating complaints, citations, reports, and related information in tracking systems; maintaining leave and pay records and entering information into SAP; arranging travel and entering details into Concur Travel; preparing reports, letters, and other materials from handwritten or dictated sources; screening calls and assisting visitors; and tracking equipment and supply inventory.

This is a full-time, on-site position for 37.5 hours per week. The schedule is Monday through Friday, 8:00 a.m. to 4:00 p.m., with a 30-minute lunch. Telework is not available. New Commonwealth of Pennsylvania employees will start at an annual salary of $36,831 before taxes. Candidates must meet the listed experience and training requirements, be able to perform essential job functions, and pass criminal history and background investigations if they do not have a current Pennsylvania State Police background on file.

Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration), or graduation from high school, or an equivalent combination of experience and training.
• Three or more years of experience using Microsoft Word.
• Three or more years of experience maintaining databases, spreadsheets, and logs.
• Three or more years of experience preparing and formatting correspondence, forms, and reports.
• Three or more years of experience proofreading and editing materials for grammatical correctness and completeness.
• Three or more years of experience maintaining, updating, and purging files.
• Two or more years of experience answering and assisting with incoming telephone calls.
• Two or more years of experience using office equipment such as a personal computer, copying machine, facsimile machine, and postage meter.
• Ability to perform essential job functions.
• Pass criminal history and background investigations if a current Pennsylvania State Police background is not on file.

Responsibilities

• Enter and update complaints, citations, reports, and related information in multiple tracking systems.
• Maintain accurate leave and pay records and enter data into the SAP system.
• Arrange travel plans and enter required information into the Concur Travel system.
• Type reports, letters, and other materials from handwritten or dictated sources.
• Screen telephone calls, assist visitors, and direct individuals to the appropriate personnel.
• Help label, track, and update inventory records for equipment and supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED