Classroom Support Technician
TEKsystems•Ann Arbor, MI
•$18 - $18•Onsite
About The Position
The Classroom Support Technician provides customer service and technical support for audio/visual, computer, and media technology in a variety of rooms. The role troubleshoots technical issues and tracks, resolves, and follows up on operational problems involving equipment and facilities. It also includes cleaning and maintaining equipment, checking for issues, and replenishing necessary supplies. The technician communicates and cooperates with colleagues on projects and technologies in team meetings and through electronic communication and social networking software.
Requirements
- Desktop support skills.
- Windows skills.
- Hardware knowledge.
- Audio/visual skills.
- Troubleshooting skills.
- Help desk support skills.
- Customer service skills.
Responsibilities
- Provide high-quality customer service and assistance with audio/visual, computer, and media technology in different types of rooms.
- Troubleshoot technical issues.
- Track, resolve, and follow up on operational problems with equipment and facilities.
- Clean and maintain equipment as necessary.
- Check for issues and replenish necessary supplies.
- Communicate and cooperate with colleagues on projects and technologies in team meetings and through electronic communication and social networking software.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Critical illness, accident, and hospital coverage
- 401(k) retirement plan with pre-tax and Roth post-tax contributions
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time off/leave, including PTO, vacation, or sick leave
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
