Claims Investigator - Part Time

Command Investigations, LLC•Pittsburgh, PA

6d•$23 - $30•Remote

About The Position

Command Investigations LLC is seeking an Insurance Claims Investigator with a minimum of one year of experience to become part of a dynamic team. This is a great opportunity for individuals with prior claims investigation experience who demonstrate integrity, independence, and a drive to succeed in a fast-paced investigative environment. At Command Investigations, we are invested in YOU! We know, together, we can Lead with Excellence to provide top-tier Service with Integrity that drives Results! Our employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry. Pay: $23-$30 per hour (varies based on state) Schedule: Business hours are typically Mon-Fri; exact times are dependent on casework objectives. Location: Casework will be anywhere within 2 hours of the job listing location.

Requirements

Exceptional attention to detail and accuracy.
Strong work ethic with a willingness to learn and adapt.
Team-oriented mindset and open-minded attitude.
Ability to thrive in a focused, detail-driven, and repetitive environment.
Strong computer skills and working knowledge of Microsoft Suite, specifically in Word and Outlook.
Excellent written and verbal communication skills.
Driven, professional, and dedicated to uncovering facts with accuracy and integrity.
Demonstrate at least 1 year of field investigations experience, including face-to-face recorded statements and report writing.
Travel across multiple states as needed to complete case assignments.
Hold a valid (state) Investigator license (or eligibility for licensure in surrounding states). Or have the ability to obtain this license upon being hired.
Ability to effectively use computers and digital tools, including navigating websites, entering and retrieving information from web-based systems, and troubleshooting basic technical issues required.
Excellent reading skills and the ability to follow detailed directions are required.
Independently, organize casework and schedule while also providing excellent customer service and demonstrating strong interpersonal, organizational, and multi-tasking skills.
Flexibility and effective time management are required.
Adapt to variable schedules — including nights and weekends when required.
Maintain a reliable, fuel-efficient vehicle and required insurance coverage.
Complete a Command Investigations, LLC employment application and submit to pre-employment tasks as required for employment.
A minimum of 1-3 years of Claims, SIU, or adjusting experience. Other related experience should be indicated on the application.
An Associate’s or Bachelor’s degree in Criminal Justice or a related field.
Excel in report writing and typing (50+ WPM) with accuracy and attention to detail.
Understand investigative processes, insurance law, and claim procedures.
English speaking required.
A reliable personally owned vehicle.
Proper photographic recording, video recording, and audio recording equipment.
Thrive under pressure and maintain professionalism in sensitive situations.
Demonstrate self-motivation, accountability, and sound judgment.

Nice To Haves

Prior experience with multi-line investigations preferred.
Residing within a 30-mile radius of the posted location is preferred.
Being flexible to work overtime and a willingness to work the required schedule are preferred.
Multi-lingual is a plus.
Measuring tools and safety equipment is also preferred.

Responsibilities

Conduct claims investigations by gathering evidence, interviewing the parties involved, documenting findings, and preparing comprehensive, detailed reports for client review.
Conduct investigations related to insurance claims, including workers’ compensation, general liability, auto, and property cases.
Conduct complex field investigations involving multiple claim types.
Submit daily updates summarizing your progress and observations.
Manage your time effectively to meet client billable-hour expectations.
Write detailed, professional statements and investigative summaries.
Deliver clear, client-ready reports that meet Command's quality standards.
Perform scene investigations, recorded statements, scene canvassing, document retrieval, and courthouse research.
Operate safely and remain alert while driving during field assignments.
Turn each case into a story built on truth and evidence.