Temporary Claims Assistant

Shelter Mutual Insurance Company•Columbia, MO

About The Position

The Temporary Claims Assistant performs general administrative duties for Claims personnel, including keyboarding, filing, record keeping, preparing reports, ordering and tracking supplies, and handling telephone duties. The role also pays bills, updates rosters and emergency contacts, assigns claims, and makes claim payments at the request of adjusters or management. The assistant makes calls to collect claim-related information from Medicare, loss payees, mortgagees, and medical providers, and requests police or fire reports. This is a temporary position working 25–40 hours per week, needed for up to six months from hire. Minimum starting pay is $17.06.

Requirements

  • Superior administrative office skills, including oral and written communication skills and proper telephone etiquette.
  • Knowledge, understanding, and usage of all computer systems.
  • Above-average interpersonal and investigative skills.
  • Perform assigned duties accurately and efficiently in accordance with company policies and departmental procedures.
  • Handle sensitive and confidential matters and documents appropriately.
  • Accept supervision, follow instructions, and work harmoniously with coworkers and management.
  • Ability to perform the essential functions of the job, with or without a reasonable accommodation.

Responsibilities

  • Perform administrative duties for Claims personnel, including keyboarding, filing, record keeping, and preparing reports.
  • Order and inventory supplies and handle telephone duties.
  • Perform related duties needed to help the Unit function efficiently.
  • Pay bills and update rosters and emergency contacts.
  • Assign claims.
  • Make claim payments at the request of adjusters or management.
  • Call Medicare, loss payees, mortgagees, and medical providers to collect claim information.
  • Request police or fire reports.
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