Claims Assistant
Palomar•Mandeville, LA
•Onsite
About The Position
Palomar is seeking a Surety Claims Assistant to provide clerical and administrative support to the claims department. The role is a full-time, in-office position based in Mandeville, Louisiana. The successful candidate will communicate effectively, stay highly organized, work independently, and manage multiple priorities. The position supports surety claim file administration, correspondence, inquiries, mail, payment processing, records management, scheduling, data entry, and reporting.
Requirements
- High school diploma or equivalent.
- At least three years of administrative, legal assistant, claims assistant, or general office experience.
- Proficiency with Microsoft Office, including Outlook, Word, and Excel.
- Strong attention to detail and accuracy.
- Excellent organizational, written, and verbal communication skills.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Ability to maintain confidentiality and exercise sound judgment.
- Ability to work full-time from the company's Mandeville, Louisiana office.
Nice To Haves
- Bachelor's degree, paralegal certificate, or related education.
- Experience in insurance, surety, legal, or claims-related environments.
- Experience reviewing and organizing legal, contract, or financial documents.
- Familiarity with claims management software and electronic file management systems.
Responsibilities
- Open, organize, and maintain surety claim files and related records.
- Prepare, process, and manage claims correspondence and other documentation.
- Answer telephone calls and emails, including responding to initial claim notices and inquiries.
- Process, distribute, and track incoming and outgoing department mail.
- Assist with processing claim payments and preparing and mailing claim checks.
- Maintain electronic and physical claim records in accordance with company procedures.
- Schedule meetings, conference calls, and other administrative activities for claims personnel.
- Assist with data entry and reporting as needed.
- Perform other administrative and clerical duties as assigned.
Benefits
- Full suite of medical benefits.
- Long-term financial incentives, including stock.
- 401(k) with 3.5% automatic, fully vested employer contributions.
- Competitive PTO and holiday program.
- Lifestyle spending allowance.
- Professional development assistance.
- Career exploration opportunities.
- Regular company-wide social events.
- Competitive annual discretionary bonus program.
- Opportunity for annual long-term incentive stock grants.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
