Claims Assistant

CorVel Corporation•Franklin, TN
•$13 - $23•Remote

About The Position

The Claims Assistant supports claims staff with the setup and administration of workers’ compensation claims and case management, along with other tasks based on customer needs. This is a remote role. The position handles new claim setup, mail and file processing, claims-system notes and diary entries, payments as needed, and preparation of form letters, state forms, and reports. The Claims Assistant also helps claims examiners with telephone calls involving providers, claimants, and customers, and performs additional duties as assigned.

Requirements

  • Excellent written and verbal communication skills.
  • PC literacy, including Microsoft Word and Excel.
  • Ability to work independently and in a team environment.
  • Strong organizational skills.
  • High school diploma.

Nice To Haves

  • College degree preferred.
  • Six months of service-oriented office experience preferred.

Responsibilities

  • Set up new claims.
  • Process mail and handle files until the process is paperless; enter notes and diary entries in the claims system.
  • Process payments as needed.
  • Process form letters, state forms, and reports.
  • Assist claims examiners with calls from or to providers, claimants, and customers.
  • Perform additional duties as assigned.

Benefits

  • Comprehensive benefits package for full-time regular employees, including medical (HDHP) with pharmacy, dental, vision, long-term disability, health savings account, flexible spending account options, life insurance, accident insurance, critical illness insurance, prepaid legal insurance, parking and transit FSA accounts, 401(k), Roth 401(k), and paid time off.
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