Claims Assistant

Philadelphia Insurance Companies•Bala Cynwyd, PA
•Onsite

About The Position

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets, and underwrites commercial property/casualty and professional liability insurance products for select industries. The company is seeking a Claims Assistant to provide administrative support to claims unit(s), handle routine document tracking, communicate with internal and external customers and vendors, and perform other basic claims functions. The role involves reviewing and analyzing new claims for accuracy, completeness, and eligibility; preparing and maintaining reports and records according to established procedures; meeting productivity and customer service targets; and handling routine communications. The company describes the work environment as fast paced and notes potential for growth and internal career opportunities.

Requirements

  • High school diploma or equivalent.
  • General computer proficiency.
  • Proficiency with MS Office products.
  • Ability to multitask with strong organizational skills.

Nice To Haves

  • Bilingual.

Responsibilities

  • Provide administrative support to claims unit(s).
  • Handle routine document tracking.
  • Communicate with internal and external customers and vendors.
  • Perform other basic claims functions.
  • Review and analyze new claims for accuracy, completeness, and eligibility.
  • Prepare and maintain reports and records for processing in line with established procedures.
  • Meet productivity and customer service targets.
  • Handle routine communications.

Benefits

  • Tuition reimbursement.
  • Generous 401(k) match.
  • Volunteer benefits.
  • Paid vacation.
  • Medical benefits.
  • Educational incentives.
  • Family-friendly benefits.
  • Investment incentives.
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