Temporary Claims Assistant

Shelter Insurance Companies•Columbia, MO
•$17

About The Position

The Temporary Claims Assistant performs general administrative duties for Claims personnel, including keyboarding, filing, record keeping, preparing reports, ordering and inventorying supplies, and handling telephone duties. The role also pays bills, updates rosters and emergency contacts, assigns claims, and makes claim payments at the request of an adjuster or management. The Claims Assistant makes calls to collect claims information from Medicare, loss payees, mortgagees, and medical providers, and requests police or fire reports. This is a temporary position working 25–40 hours per week, needed for up to six months from hire. The minimum starting pay is $17.06.

Requirements

  • Superior administrative office skills, including oral and written communication skills and proper telephone etiquette.
  • Knowledge, understanding, and usage of all computer systems.
  • Above-average interpersonal and investigative skills.
  • Ability to perform assigned duties accurately and efficiently in accordance with company policies and departmental procedures.
  • Ability to handle sensitive and confidential matters and documents appropriately.
  • Ability to accept supervision, follow instructions, and work harmoniously with co-workers and management.
  • Ability to perform the essential functions of the job, with or without a reasonable accommodation.

Responsibilities

  • Perform administrative duties for Claims personnel, including keyboarding, filing, record keeping, preparing reports, ordering and inventorying supplies, and handling telephone duties.
  • Perform related duties necessary to ensure the Claims Unit functions efficiently.
  • Pay bills and update rosters and emergency contacts.
  • Assign claims and make claim payments at the request of an adjuster or management.
  • Call Medicare, loss payees, mortgagees, and medical providers to collect claims data, and request police or fire reports.
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