City Delivery Dispatcher-3
About The Position
The City Delivery Dispatcher coordinates and oversees the city route schedule, operations, and delivery specialists serving a hub store and spoke stores. The dispatcher is the contact person for city delivery service, receives store orders, ensures parts are pulled and checked for accuracy, and keeps the delivery area organized. The role monitors route timing and communicates delays, looks for ways to improve efficiency and productivity or reduce expenses, and works with the store manager on staffing coverage, vehicle maintenance, inspections, mileage tracking, and delivery specialist performance. Bilingual candidates are encouraged to apply.
Requirements
- Ability to quickly match alphanumeric sequences.
- Good interpersonal communication skills.
Nice To Haves
- Familiarity with automotive parts.
- Ability to drive a manual transmission vehicle.
- Fluency in multiple languages; Spanish is highly desired.
Responsibilities
- Serve as the contact person for city delivery service.
- Receive orders from stores by phone or invoice and ensure parts are pulled and ready by the scheduled delivery time.
- Verify the accuracy of each order before the city delivery specialist picks it up.
- Maintain a clean, organized city delivery area with designated areas or bins for each spoke store.
- Monitor delivery specialists' schedules and communicate delays to stores still on the route.
- Monitor hub operations and routes for opportunities to improve efficiency and productivity or reduce expenses, and communicate recommendations to the store manager.
- Ensure team members assigned to the hub clock in and out according to company policy.
- Research parts not delivered as scheduled and make necessary billing adjustments.
- Work with the store manager to ensure route coverage when the regular city delivery specialist is absent.
- Work with the store manager and delivery specialist to maintain vehicles, complete inspections thoroughly and accurately, and log daily mileage in asset management.
- Provide input to the store manager on delivery specialists' performance for performance evaluations.
Benefits
- Competitive wages and paid time off.
- Stock Purchase Plan.
- 401(k) with employer contributions starting on day one.
- Medical, dental, and vision insurance.
- Optional Flexible Spending Account (FSA).
- Team Member Health/Wellbeing Programs.
- Tuition Educational Assistance Programs.
- Opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
