City Delivery Dispatcher

O'Reilly Auto Parts • Vancouver, WA

1d • $17 - $24

About The Position

The City Delivery Dispatcher coordinates and oversees city route schedules, operations, and delivery specialists between a hub store and spoke stores. The role serves as the contact person for city delivery service, prepares and verifies store orders, monitors routes and delivery timing, and works with the store manager and delivery specialists to maintain efficient and reliable operations. Bilingual candidates are encouraged to apply.

Requirements

• Ability to quickly match alphanumeric sequences.
• Good interpersonal communication skills.

Nice To Haves

• Familiarity with automotive parts.
• Ability to drive a manual transmission vehicle.
• Fluency in multiple languages; Spanish is highly desired.

Responsibilities

• Serve as the contact person for city delivery service.
• Receive orders from stores by phone or invoice and ensure parts are pulled and ready by the scheduled delivery time.
• Verify the accuracy of each order before a city delivery specialist picks it up.
• Keep the city delivery area organized and clean, with designated areas or bins for each spoke store.
• Monitor whether hub delivery specialists are on schedule and communicate delays to stores remaining on the route.
• Monitor the hub system and routes for ways to improve efficiency and productivity or reduce expenses, and communicate recommendations to the store manager.
• Ensure team members assigned to the hub clock in and out according to company policy.
• Research parts that were not delivered as scheduled and make necessary billing adjustments.
• Work with the store manager to arrange route coverage when the regular city delivery specialist is absent.
• Work with the store manager and delivery specialist to ensure vehicles are maintained and inspections are completed accurately and thoroughly.
• Ensure daily mileage for all vehicles is logged in asset management.
• Provide input to the store manager on delivery specialists’ performance in preparation for performance evaluations.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401(k) with employer contributions starting day one.
• Medical, dental, and vision insurance, with an optional flexible spending account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed