Chrysler Automotive Warranty Administrator

Automotive Warranty Network•,
•$45,000 - $65,000•Remote

About The Position

Automotive Warranty Network, Inc. is hiring an experienced Chrysler Automotive Warranty Administrator to manage warranty claims for dealership clients. This full-time role focuses solely on warranty administration and requires prior automotive dealer warranty administration experience. The position is not entry-level and requires at least three years of warranty administration experience with an automotive manufacturer. Employees may work remotely in the U.S. or from the Greenwood Village, Colorado office if nearby. Company equipment is provided, along with training on new DMS systems. The role requires a non-compete agreement. The administrator processes claims accurately, supports dealerships in meeting manufacturer policies and procedures, and identifies training opportunities. Compensation is listed as $45,000–$65,000+ per year. A guaranteed salary applies during the first 90-day probationary period; compensation is commission-only after 90 days. Benefits include free employee health, dental, and vision coverage, a 6% 401(k) match, and a $100 monthly internet stipend after 90 days.

Requirements

  • Previous experience as a Warranty Administrator at a franchised automotive dealer.
  • At least 3 years of warranty administration experience with an automotive manufacturer.
  • Understand the full automotive warranty process, including booking, coding, and policy and procedure compliance.
  • Ability to motivate others, particularly dealership staff, to achieve their potential.
  • Good working knowledge of DMS software.
  • Knowledge of automotive dealership service departments.
  • Knowledge of warranty accounting processes.
  • Proficient at reading technician stories and applying appropriate labor codes.
  • Certified or trained in at least one manufacturer.
  • Demonstrate professionalism and integrity.

Responsibilities

  • Review claims for compliance with manufacturer policies and procedures.
  • Use the proprietary CARS application to help identify dealership compliance issues.
  • Book claims.
  • Code claims.
  • Submit claims for payment.
  • Account for and clear payment differences.
  • Maintain clean warranty receivable schedules regularly to support dealer-client cash flow.
  • Maintain appropriate certifications and knowledge of updated policies and procedures.
  • Help dealerships remain compliant with manufacturer policies.
  • Demonstrate customer service through accurate claims processing and identify training opportunities within dealerships.

Benefits

  • Free health insurance for the employee.
  • Free dental and vision care for the employee.
  • 6% 401(k) match available.
  • Guaranteed salary for the first 90 days during the probationary period.
  • Commission-only compensation after 90 days.
  • $100 per month internet stipend after 90 days.
  • Company-provided equipment.
  • Training on new DMS systems.
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