Seasonal Chocolatier - NYC
About The Position
Ghirardelli is hiring seasonal Retail Hourly Associates to represent its premium chocolate brand and provide guests with a world-class experience. Chocolatiers perform cashiering, candy making, merchandise stocking, pre-packing, and fountain duties while maintaining the company’s brand image and standards. The role includes guest service, sales-floor and stockroom upkeep, food-safety and sanitation tasks, and preparation and maintenance of fountain products and equipment. Starting pay is $20.00 per hour plus tips. The posting advertises holiday pay at 1.5 times pay for holidays worked, a free sundae or shake each shift, a 50% employee discount, and quarterly bonus opportunities. The store is open Sunday through Thursday from 10:00 a.m. to 10:00 p.m. and Friday through Saturday from 10:00 a.m. to 11:00 p.m. Shifts may begin or end up to two hours outside store hours for preparation or cleaning. Associates must be able to work all shifts, including nights and weekends.
Requirements
- Must be at least 18 years old.
- Basic math computation skills.
- Strong oral and written communication skills.
- Ability to work with little or no supervision.
- Ability to work with a diverse team and respond to adversity professionally.
- Ability to manage time effectively.
- Ability to maintain a pleasant demeanor and provide superior guest service.
- Ability to operate a dishwashing machine.
- Must be able to work all shifts, including nights and weekends.
Nice To Haves
- Previous retail experience is desirable.
- High school diploma is preferred.
Responsibilities
- Provide exceptional guest service and represent the company’s brand image appropriately.
- Handle cash and process credit card transactions according to company procedures and best practices.
- Assemble proprietary retail items according to recipe guidelines.
- Maintain adequate retail product supplies on the sales floor and in back stock.
- Ensure products are correctly priced and signed according to company guidelines.
- Maintain the cleanliness, arrangement, and display of the sales floor and products to company standards.
- Maintain detailed knowledge of products, pricing, and company history; use this knowledge to answer guest questions and create upselling opportunities.
- Gift-wrap items for sale as needed according to company guidelines and standards.
- Follow food-safety guidelines and keep tabletops, serveware, floors, and trash receptacles clean and sanitary.
- Stock and maintain fountain and condiment supplies on the sales floor and behind the fountain area.
- Keep the stockroom clean and orderly.
- Clean windows and mirrors when soiled or as directed by a supervisor or manager.
- Keep guest and employee washing facilities clean, sanitary, and in good working order.
- Set up, maintain, and break down the fountain area.
- Replenish toppings and fountain items throughout the day and minimize or eliminate food waste.
- Maintain required ice cream levels and flavors and current knowledge of fountain products and preparation.
- Work as a topper or scooper as needed and perform semi-table service to support guest satisfaction.
- Maintain candy-making equipment and supplies in good working order and know the recipes.
Benefits
- Holiday pay at 1.5 times pay for holidays worked.
- Free sundae or shake on every shift.
- 50% employee discount.
- Quarterly bonus opportunity.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
