Children's Library Assistant (27 hour)

York County Library System•York, PA

1d•Onsite

About The Position

The Children’s Library Assistant provides assistance to a diverse population of customers using library resources and supports the day-to-day functions of the Children’s Room. Duties include circulation, shelving, patron record maintenance, opening and closing procedures, and supporting children using Public Access Computers. The position is part-time and non-exempt, pays $10.00 per hour, and is scheduled for 27 hours per week. The schedule is Tuesday and Wednesday from 9:30 AM to 6:00 PM, Thursday from 11:00 AM to 6:00 PM, and every Saturday from 9:30 AM to 1:30 PM. The position is located at Martin Library and reports to the Children’s Services Manager.

Requirements

High school degree or equivalent.
Experience working with children.
Substantial computer experience with databases and software applications such as Microsoft Office and online alternatives.
Strong communication skills and enthusiasm for helping others.
Enjoy working as a team player and providing excellent customer service to a diverse population of all ages.
Dependable, self-starting, and comfortable using computers.
PA Child Abuse Clearance, PA Criminal History Clearance, FBI fingerprint-based Criminal History Clearance, and Mandated Reporter Training Certificate are required.
Ability to lift up to 30 pounds from ground level to waist level; bend, squat, and kneel occasionally; push or pull carts weighing up to 120 pounds; reach, lift, and stretch throughout the workday; stand or walk for up to four hours at a time; and sit for up to four hours at a time.

Nice To Haves

Experience providing customer service in an urban public library setting is preferred.

Responsibilities

Provide direct customer service and resolve member concerns or issues.
Promote Martin Library and countywide YCL programs, explain benefits for children and families, and assist with signups.
Check library materials in and out using the Integrated Library System (ILS) and assist members with self-checkout.
Create and update member records in the ILS, collect fees, and use cash register software to track transactions.
Help members locate library materials using the ILS, direct them to materials, place holds or Inter Library Loan requests, and provide Readers Advisory Services.
Shelve and organize library collections and maintain displays of designated materials.
Assist with shifting and weeding materials.
Monitor the Children’s Computer Lab.
Maintain the appearance of the desk area, staff office, shelving units, and sitting areas.
Perform opening and closing procedures, including emptying the book drop, light cleaning, and sanitizing toys and high-touch areas.
Inform customers of library policies and rules, enforce them, and complete Incident Reports in a timely manner.