CHILD SUPPORT CASE PROCESSING SPECIALIST - 73006328

State of Florida•Sebring, FL
•$38,760 - $44,403

About The Position

The Florida Department of Revenue’s Child Support Program is hiring a Child Support Case Processing Specialist (Revenue Specialist I) in Sebring. The position provides customer support for child support cases, including responding to requests, researching and resolving case issues, gathering information to determine next steps, assisting customers, and reviewing and entering information in a computer system. The role is eligible for telework after required training is completed and an acceptable level of proficiency is reached. The standard workday is 8:00 a.m. to 5:00 p.m., Monday through Friday. This is an internal agency advertisement.

Requirements

  • Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist I.
  • Must not have accepted a lateral transfer within the previous 12 months, except for hardship lateral transfers.

Responsibilities

  • Respond to requests related to child support cases.
  • Research and resolve case issues.
  • Gather information to determine next steps.
  • Assist customers.
  • Use a computer system to review and enter information.

Benefits

  • Health insurance
  • Life insurance
  • Tuition waivers
  • Paid sick and personal leave
  • 10 paid holidays annually
  • Retirement savings
  • Vision insurance
  • Dental insurance
  • Career training
  • Paid vacations
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